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Whilst online gaming can be immense fun for the vast majority of people, GMBLRS are well aware of the associated dangers that affect so many individuals, families and friends in many far-reaching ways. Most online casinos offer some form of advice or tools to help consumers combat gambling harm. Every person should be fully informed and conscious of the possible pitfalls and challenges that come with gambling, particularly online.

Millions of people around the globe are directly or indirectly affected by problems arising from compulsive gambling every day. Gambling can become harmful to your well-being, others around you and leave you and your family in financial ruin. Feeling agitated or anxious for no apparent reason, spending too much time or money playing and becoming withdrawn from social situations, or obsessively mulling over the next session could be signs that something is amiss for you or someone you know.

Professional organisations like BeGambleAware, Gamblers Anonymous, Stödlinjen, Gambling Therapy, Global Gambling Guidance Group, Betting & Gaming Council and GamCare are ready to meet the needs of people brave enough to come forward for help. Services such as Gamstop and BetBlocker can restrict players from signing up and logging on at online casinos.

All good online casinos will offer a range of useful tools to help customers limit their time and spending. A concise responsible gambling program should include daily, weekly and monthly customisable limits, along with timely in-play reminders, support and advice, plus ‘time-out’ or ‘self-exclusion’ periods to block accounts for an agreed length of time.

GMBLRS believes no barriers should be placed in the way of a call for assistance. Players and casinos have a moral obligation towards limiting the social impact of gambling harm and helping our fellow woman or man unequivocally without judgment. For advice and assistance, speak with someone close to you, feel free to get in touch with us, or talk to one of the many organisations fully equipped and ready to help.

Need help or someone to talk to? Or maybe you are looking to install blocking software? Below are some organizations that offer assistance:

BetBlocker: www.betblocker.org

Safer Gambling UK: www.safergamblinguk.org

BeGambleAware: www.begambleaware.org

Gambling Therapy: www.gamblingtherapy.org

GamCare: www.gamcare.org.uk

Gamblers Anonymous: www.gamblersanonymous.org.uk

Sweden – Stödlinjen: www.stodlinjen.se

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1. Where do I find Responsible Gambling settings in my casino account?

All casino and bookmakers operating in regulated markets under major licences such as the MGA, UKGC, SGA, DGA or KSA are mandated to offer players a range of options to limit their spending and activity on a site. These can be usually self-set in the account setting or alternatively with help of live chat support agents.

2. What are some of the signs of problem gambling?

Gambling becomes a problem when it detrimentally affects people mentally, physically or financially, which can manifest in many individual ways specific to each person. Mood swings, changes in behaviour or overstretching time and budget are common early warning signs. The more aware you are of yourself and what dangers are most likely to manifest, the better.

3. What should I do if I think I have a problem with gambling online?

Seek help, take a break and impose limits where you feel the need. If you consider there may be an issue then you should stop playing and tackle any issues.

4. What can I do to protect myself from gambling harm?

Online casinos offer daily, weekly and monthly limits which can be customised to restrict your time and spending in various ways. These useful features can prevent you from gambling harm every day if employed correctly. 

5. Do all online casinos offer Responsible Gambling programs to protect players?

The comprehensiveness and effectiveness of an online casinos attitude towards Responsible Gambling can depend mainly on the jurisdiction and governing bodies. Most online casinos operating under licencing offer some form of protection for players. However, players should take extra care if choosing to play at a Curacao licenced casino due to the weak enforcement from the Curacao Gaming Control Board.

6. What tools can I use to help limit my exposure to harmful gambling?

Most online casinos will offer methods of limiting your deposits and time playing games. Daily, weekly or monthly limits are fairly standard throughout the industry in 2021. In-game pop-ups remind players how long they have been playing for and time-outs plus a self-exclusion facility is the bare minimum a responsible casino should offer.

7. If I carry out an online casino self-exclusion will I be able to reopen my account?

Most online casinos will allow you to reopen your account once a self-exclusion period ends. If you ever reach a point where you feel the need to self-exclude from play, you should think long and hard about reopening an account. 

8. Does Self-Exclusion carry across to other online casinos within a group?

Unfortunately, not all Self-Exclusion facilities carry across to other online casinos within the same group. It is wise to discuss this with the casino support staff when choosing to self-exclude.

9. Are there other ways to block an online casino account from use?

There are alternative ways to block your play at online casinos by using programs such as BetBlocker or by signing up to Gamstop.

10. Who can I talk to for help with problem gambling?

Anyone can support and offer advice to help with problem gambling. Speak to your nearest and dearest or even your online casino customer support staff.